Team Operations
By Gaylen Malone · 20 video chapters · 1hr 40m
Course Details
Beginner-level · View On Demand · Available on All Devices
In this course, Gaylen Malone takes you behind the scenes at Cloud9 to share her experience handling competitive teams as their Senior General Manager.
Learn what operations looks like at a major organization, how to build relationships between each person in the system, and ways to stand out in your day-to-day responsibilities.
Learn what operations looks like at a major organization, how to build relationships between each person in the system, and ways to stand out in your day-to-day responsibilities.
1. Meet the Expert: Gaylen Malone
Gaylen oversees Cloud9's staff and players on 16 teams across 12 games. She'll share anecdotes and advice learned on her journey from more traditional titles, like technical artist, to her current responsibilities as a manager.2. An Inside Look at a Pro Team's Operations
To set the course foundation, Gaylen outlines all the parties involved in operations. Learn the relationships between an organization, its players, and other support staff as she describes their roles and challenges.3. How a Pro Team Acquires Talent
Dive deeper into the dynamics between a team's managers, prospective players, and their agents as Gaylen reveals the operations process that goes into signing and maintaining players and teams.4. Career Advice: Becoming a Team Manager
To find success as a team manager, you'll need specific skills both technical and not. Gaylen takes you through real scenarios to show the skills you'll need to build and your career path forward as an aspiring team manager.Get started now. Cancel anytime.
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